At Universal Cabs, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our taxi booking services, website, and communication channels.
1. Information We Collect
We may collect the following information when you interact with us:
- Personal details: name, phone number, email address, and pickup/drop-off locations.
- Booking details: travel date, time, suburb, and vehicle type requested.
- Payment details: only when making online payments (processed securely via third-party providers).
- Technical data: IP address, browser type, and device information when visiting our website.
2. How We Use Your Information
We use your information to:
- Confirm and manage taxi bookings.
- Provide reliable Perth Airport transfers and suburb-wide taxi services.
- Send booking confirmations, updates, or important service notifications.
- Improve our website and customer support.
- Meet legal or regulatory obligations.
3. Sharing of Information
We do not sell, rent, or trade your data. Your information may only be shared with:
- Our drivers to fulfil your taxi booking.
- Trusted service providers (e.g., payment processors, IT support).
- Authorities, if required by law or for safety purposes.
4. Data Security
We take reasonable measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no system is 100% secure, and we cannot guarantee the complete security of information transmitted online.
5. Cookies & Website Tracking
Our website may use cookies to improve your browsing experience and collect analytics about site usage. You can disable cookies in your browser settings, but some website features may not work properly.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Correct or update inaccurate details.
- Request deletion of your personal data (subject to legal requirements).
7. Third-Party Links
Our website may include links to external sites. We are not responsible for the privacy practices of these third-party websites.
8. Updates to Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:📧 Email: info@universalcabs.com.au
📞 Phone: (04)33 530 058
📍 Address: Perth, WA 6000