Self-Managed Plans
Self-managed participants normally manage payments, records and claims themselves. Ask what fare record, receipt or invoice information can be supplied, then check that the trip can be paid from the relevant plan budget.
Accessible Taxi Travel for NDIS Participants
NDIS Transport Perth
When an appointment, community activity or regular commitment depends on suitable transport, the booking needs more than a pickup time. Universal Cabs lets participants, families, carers and coordinators request a Perth taxi with the required passenger space, mobility information, companion seating and return-trip details recorded from the start.
One-way, return and recurring taxi requests are available across Perth. Tell us whether the passenger travels independently, uses a wheelchair or mobility aid, needs room for a carer, or has a fixed appointment time. A request becomes a confirmed booking only after Universal Cabs replies with the trip details.
NDIS Transport Perth at a Glance
Service
Taxi Travel for NDIS Participants
Trip Types
One-Way, Return and Recurring Requests
Common Trips
Appointments, Work and Community Access
Vehicle Requests
Sedan, SUV, Maxi and Wheelchair Taxi
Companions
Carers, Family and Support Workers
Plan Types
Funding Rules Must Be Confirmed
Business Detail
WA ODBS Provider No. 1011308
Confirmation
Booking Confirmed After Our Reply
Can NDIS Participants Book a Taxi in Perth?
Yes. An NDIS participant can request an ordinary taxi trip for an appointment, work, education, shopping, a social activity or another destination. Whether NDIS funds may be used depends on the participant’s plan, funding management type, available transport budget and the rules applying to that support.
Universal Cabs provides taxi transport; it does not replace a support worker, personal carer or medical transport team. Contact our Perth taxi booking team before travel when the passenger has mobility, communication, companion or vehicle-access requirements.
Taxi Transport Built Around the Trip Details
NDIS Transport Perth from Universal Cabs starts with practical information: where the passenger will be collected, where they need to go, the required arrival time, whether a return ride is needed and which vehicle request fits the journey.
A participant may travel independently or with a carer, family member or support worker. Mention all passengers, mobility equipment, luggage and access notes during the request so the booking team can review capacity before confirming the ride.
- Home, clinic, hospital, workplace, education and community pickups
- One-way, same-day return and recurring taxi requests
- Vehicle requests based on passenger count and mobility information
- Space requests for carers, support workers and essential equipment
- Pickup notes for gates, reception desks and agreed meeting points
- Phone and online booking options with confirmation by reply
Funding Options for NDIS Transport Perth
The payment path depends on how the participant’s NDIS plan is managed. Having an NDIS plan does not automatically make every taxi trip claimable. The participant, nominee or plan manager should check the available budget and confirm that the journey meets the plan rules before relying on NDIS funds.
Plan-Managed Plans
Plan-managed participants should ask their plan manager what information is required before travel. Provide the booking team with any approved billing contact or reference only after the plan manager has explained the process.
NDIA-Managed Plans
NDIA-managed supports must be delivered by a registered NDIS provider. Confirm provider eligibility and the support arrangement before treating a Universal Cabs trip as an NDIA-managed expense. A private taxi request may be discussed separately.
Important: WA ODBS Provider Number 1011308 relates to on-demand passenger transport operations. It must not be read as an NDIS registration number. Funding questions should be checked with the NDIA, a plan manager or the participant’s support coordinator.
Trips NDIS Participants Can Request
An NDIS taxi in Perth may be requested for routine or occasional travel. Eligibility for funding remains linked to the participant’s own plan, but the destination can cover many parts of daily life.
Therapy and Allied Health
Request transport to physiotherapy, occupational therapy, speech therapy, psychology, rehabilitation or another allied-health appointment. Share the required arrival time and likely return time.
Medical and Hospital Visits
For non-emergency travel, review our patient transport service or request a taxi for a hospital appointment. Call emergency services for urgent medical care.
Community Participation
Arrange community access transport for shopping, a library visit, recreation, a day program, a social group, volunteering or a planned family activity.
Work and Education
Regular taxi requests may cover employment, training, classes or another approved commitment. Fixed pickup information helps the booking team record a repeated schedule accurately.
Airport and Longer Trips
Passengers can review Perth airport transfers for flights or discuss longer routes in advance. Include luggage, mobility equipment and companion numbers.
Evening Commitments
A late-night taxi in Perth may be requested for an evening activity, shift, family visit or return journey. Pre-booking helps record access notes.
Accessible Vehicle Requests
The same vehicle does not suit every passenger. Describe the mobility aid, passenger count, transfer method and equipment before booking. Vehicle requests remain subject to fleet availability and confirmation.
Wheelchair Taxi
Use the wheelchair taxi booking page when the passenger will remain seated in a wheelchair. Supply wheelchair type, dimensions and companion details.
Maxi Taxi
A maxi taxi in Perth may suit a participant travelling with carers, family members, mobility equipment or several bags.
SUV Taxi
An SUV taxi request can provide more passenger or luggage room for an ambulant passenger. Explain any step-in or seating concerns first.
Sedan Taxi
A sedan taxi in Perth may suit an ambulant passenger with limited equipment and a smaller travel party.
View the Universal Cabs fleet for more vehicle information. A requested vehicle is not allocated until the booking team confirms availability.
NDIS Funding and PTSS Are Different
NDIS transport funding and the Western Australian Passenger Transport Subsidy Scheme are separate. An eligible NDIS participant may receive recurring transport funding under their plan when disability makes independent public transport difficult. The participant remains responsible for checking how that funding may be used.
PTSS is a WA taxi-fare subsidy program for eligible passengers with disability. A valid PTSS card is used at the beginning of an eligible taxi journey. Do not assume a trip can use PTSS or NDIS funds without checking eligibility, the payment process and the taxi’s ability to process the required method before departure.
| Payment Path | Who Confirms It | What to Check |
|---|---|---|
| Private Taxi Payment | Passenger or booking contact | Fare method, receipt needs and return-trip details |
| Self-Managed NDIS Funds | Participant or nominee | Available budget, trip eligibility and record requirements |
| Plan-Managed NDIS Funds | Participant and plan manager | Approval path, invoice details and billing contact |
| NDIA-Managed Support | Participant and NDIA | Registered-provider requirement and eligible support |
| WA PTSS | Eligible cardholder and scheme rules | Valid card, eligible journey and payment setup |
Travelling With a Carer or Support Worker
A carer, family member or support worker may travel with the participant when the confirmed vehicle has enough seats and equipment space. Include every traveller in the original request so capacity can be checked.
Universal Cabs provides point-to-point taxi travel. Drivers do not provide personal care, medication support, clinical monitoring or support-worker supervision. When a passenger needs this level of help, an appropriate carer or support worker should accompany them.
- State the total number of passengers
- List wheelchairs, walkers and other mobility aids
- Explain whether the passenger transfers into a vehicle seat
- Describe the pickup entrance and agreed meeting point
- Provide the carer or coordinator’s booking contact
- Share return-trip timing or call-back instructions
For Participants, Families and Coordinators
A clear referral reduces missed information and helps the booking team assess the trip. NDIS Transport Perth requests may come from the participant, nominee, family member, support worker, plan manager or support coordinator, subject to the participant’s permission and applicable privacy requirements.
Participant Information
Provide the passenger’s name, contact person, pickup address, destination and required arrival time. Only share information needed to arrange the taxi trip.
Access Information
Explain mobility aids, wheelchair travel, companion seating, luggage, communication notes and property access. These details help assess the vehicle request.
Payment Information
State whether the passenger expects private payment, self-management or plan management. Never send full plan documents or sensitive identifiers through an unsecured enquiry form.
Recurring NDIS Transport Perth Bookings
Recurring requests can help record a repeated journey to therapy, work, education or community activities. They do not guarantee that the same driver or vehicle will attend every trip. Each schedule depends on availability and written or phone confirmation from Universal Cabs.
Set the Schedule
List the travel days, pickup time, destination, required arrival time, return arrangement and the date the schedule should end or be reviewed.
Record Access Needs
Add the vehicle request, mobility aids, companion count and entrance notes. Tell the booking team when any part of the routine changes.
Confirm Every Change
Appointment changes, cancellations and additional stops should be reported as early as possible. Ask about waiting time and cancellation terms before the first ride.
Why Book With Universal Cabs?
Universal Cabs provides local taxi booking support across Perth and holds WA ODBS Provider Number 1011308. The number relates to on-demand transport operations and is displayed separately from any NDIS funding or registration requirement.
Local Perth Coverage
Request pickups from Perth homes, workplaces, clinics, hospitals, education sites and community destinations within the available service area.
Several Vehicle Types
Request a sedan, SUV, maxi taxi or wheelchair taxi based on passenger numbers, mobility information and equipment space.
Clear Booking Limits
An online form submits a request. The journey is booked only after the team confirms the pickup, timing and vehicle information.
Local Business Details
View our NDIS Taxi Near Me in Perth listing for current business information and directions.
How to Request NDIS Transport Perth
Four clear steps help the booking team review the passenger, route, timing and access information.
1
Send the Journey
Provide the pickup, destination, travel date, required arrival time and return-trip request.
2
Add Access Details
State the mobility aid, wheelchair type, transfer method, companion number and requested vehicle.
3
Check Payment
Confirm the intended payment path and any receipt or invoice requirements before relying on plan funds.
4
Wait for Confirmation
Do not treat the form submission as booked until Universal Cabs replies and confirms the journey.
Related Perth Taxi Services
Different journeys may need a page with more specific booking information. Browse all Universal Cabs services, review vehicle details, or use the service links below.
Wheelchair Taxi
Read the wheelchair booking requirements for a passenger remaining seated in a manual or powered wheelchair.
Patient Transport
Review non-emergency taxi travel information for planned medical and healthcare-related journeys.
Hospital Appointments
Plan pickup, appointment arrival and return travel for a Perth hospital or clinic visit.
Taxi Fleet
Compare passenger capacity and general trip uses across available taxi categories.
Request Accessible Taxi Transport in Perth
Send the pickup address, destination, required arrival time, return needs, passenger count and mobility information. Funding and payment eligibility should be confirmed before travel.
Your online submission is a booking request. Wait for Universal Cabs to confirm the trip.
NDIS Transport Perth FAQs
Can an NDIS participant book a taxi in Perth?
Yes. A participant, nominee, family member or coordinator can request a taxi. The passenger should separately confirm whether the trip is eligible under their plan and available transport budget.
Can self-managed participants use Universal Cabs?
A self-managed participant can request a taxi and manage payment records under their own plan process. Check trip eligibility and ask what receipt or invoice details are available before travel.
Can plan-managed participants request taxi transport?
Yes, but the participant should speak with the plan manager before travel. Confirm the approved payment path, required billing information and whether the planned journey may use available funds.
Can an NDIA-managed participant use this taxi service?
NDIA-managed supports require a registered NDIS provider. The participant must confirm provider eligibility before treating the trip as an NDIA-managed support. A private taxi request may be made separately.
Is NDIS transport funding the same as WA PTSS?
No. NDIS transport funding belongs to an eligible participant’s NDIS plan. PTSS is a separate Western Australian taxi subsidy using a valid participant card and its own journey rules.
Can I request a wheelchair-accessible taxi?
Yes. State whether the passenger remains in the wheelchair, the chair type and dimensions, the number of companions and any other mobility equipment. The request is subject to vehicle availability.
Can a carer or support worker travel with the participant?
Yes, subject to confirmed seating and equipment capacity. Add every passenger to the request. The accompanying person should provide any personal care, supervision or clinical support needed during travel.
Can I request the same trip every week?
A recurring schedule may be requested for therapy, work, education or community activities. Each schedule depends on availability and does not guarantee the same driver or vehicle for every journey.
How are taxi fares, receipts and invoices handled?
Fare and record requirements depend on the trip and payment path. Ask Universal Cabs what can be supplied, then confirm claim or invoice requirements with the participant’s plan manager or NDIS contact.
When is my taxi booking confirmed?
The online form sends a request only. Your ride is confirmed after Universal Cabs replies with the accepted pickup time, journey and relevant vehicle information.