Manual Wheelchairs
Say whether the chair folds and whether the passenger stays in it during travel. A folding chair may travel in the boot when the passenger can transfer to a seat.
Perth Taxi Service · ODBS 1011308
Accessible transport needs more planning than a standard ride. Universal Cabs accepts wheelchair taxi requests for airport transfers, hospital appointments, aged care visits, rehabilitation travel, family outings, work trips and local journeys across Perth. Each request is reviewed around the passenger’s mobility needs, the number of people travelling, pickup access and timing.
Tell us the wheelchair type, whether the passenger will stay seated in the chair or transfer to a vehicle seat, and who is travelling with them. Your booking is a request until the team confirms the vehicle, time and journey details.
Passengers comparing taxi services near me in Perth or looking for cab services near me with wheelchair access should consider more than distance alone. The vehicle needs to suit the mobility aid, pickup access, passenger position, companions and route. Universal Cabs helps passengers provide these details before accessible transport is reviewed and confirmed.
A wheelchair accessible taxi is requested when a passenger needs ramp or lift access, or when a standard sedan cannot safely carry the wheelchair, scooter, walker, companions and luggage. It may be used for planned medical appointments, airport trips, shopping, work, social outings, aged care transfers and everyday local travel.
The final vehicle depends on the chair size, passenger position, storage needs and route. A clear request helps avoid delays at pickup and gives the booking team the information needed to arrange suitable transport.
Every mobility aid and passenger is different. The details below help the team match your request to a suitable vehicle before the trip is confirmed.
Say whether the chair folds and whether the passenger stays in it during travel. A folding chair may travel in the boot when the passenger can transfer to a seat.
Powered chairs are usually heavier and larger. Share the make or approximate size and weight so vehicle space and safe loading can be checked first.
Mobility scooters, walkers and transfer chairs are reviewed case by case. Include the size and whether the item can be folded or taken apart.
If the passenger needs to stay seated in their wheelchair, request a wheelchair accessible taxi so the chair can be loaded and positioned for travel.
Passengers who can move safely into a seat may suit a sedan, SUV or maxi taxi. Mention any help needed with the transfer so it can be discussed before travel.
Count carers, support workers and family members as passengers. Seating for companions depends on the vehicle layout and the wheelchair position.
Not every mobility journey requires the same taxi. Some passengers can transfer into a seat and carry a folded chair. Others need a wheelchair accessible vehicle with ramp or lift access. The details decide which option should be reviewed.
A sedan may suit a passenger who can transfer safely and has a foldable chair that fits with luggage.
A larger vehicle may help when passengers travel with carers, family members, folded aids or more luggage.
Choose a wheelchair accessible taxi when the passenger needs to remain seated in the wheelchair during travel.
A useful wheelchair taxi request includes the mobility and pickup details needed before a driver is assigned. Give the complete location rather than only a suburb name when the pickup involves a hospital, shopping centre, apartment complex, care facility or airport terminal.
State whether the passenger uses a manual wheelchair, powered wheelchair, scooter, walker or transfer chair.
Confirm whether the passenger remains seated in the wheelchair or transfers into a vehicle seat.
List companions, carers, suitcases, medical bags, walkers, prams and any larger equipment.
Add the entrance, ramp access, ward, lobby, gate, driveway, loading bay or meeting point.
Before you book, have ready: wheelchair type, passenger count, transfer requirements, companions, luggage, pickup location and destination. Accessible vehicle requests remain subject to availability, route suitability and booking confirmation.
Airport travel often includes tight timing, luggage, terminal access and family or carer coordination. Wheelchair accessible airport taxi requests should include the flight number, airline, terminal, pickup time, luggage count, companions and any mobility equipment.
For wider airport guidance, review the Perth airport transfers page before submitting an accessible request. Passengers travelling between the airport and accommodation can also review hotel and accommodation transport in Perth.
Hospital wheelchair taxi requests need accurate timing and entrance details. Hospitals and clinics can have several doors, wards and pickup zones, so include the building name, clinic, ward, appointment time and a contact person.
Plan non-emergency travel to clinics, imaging centres, rehabilitation visits and specialist rooms.
Request planned transport for passengers who need extra time, mobility notes and careful pickup instructions.
Mention a return journey when you book. If the appointment finish time is uncertain, say so in the request so return options can be discussed.
This is a taxi transport service and does not replace ambulance care, clinical supervision or emergency medical transport. In an emergency, call 000.
Different passengers use accessible taxis for different reasons. Some people need a short local ride to the shops, while others need a carefully timed transfer to a specialist appointment, family event or aged care residence. A clear booking note helps Universal Cabs understand the purpose of the journey without making assumptions about the passenger.
Include the residence name, reception instructions, the resident’s name, companion details and any return travel. Staff or family can book on the passenger’s behalf and add a contact who can help at pickup.
Local accessible taxi requests may include shopping centres, community visits, train stations, restaurants, social appointments and family homes. Mention the closest entrance and any parking or ramp access issue before pickup. For planned venue journeys, see event transportation in Perth.
Care-related journeys often need extra time, clear contact details and calm communication. Include the support worker, family member or reception contact who can help the passenger meet the driver.
Longer trips can involve comfort, timing, luggage and return planning. Share the full route early so the request can be checked before the journey is accepted. For longer destinations, review long-distance taxi transfers from Perth.
Some passengers need trip records for support coordinators, plan managers, personal files or subsidy claims. Mention receipt, invoice or trip-note needs before the journey so the team can confirm what documentation can be provided.
Ask what receipt or trip record can be supplied for your plan, plan manager or support coordinator. Whether a trip can be claimed depends on your plan. For disability-related travel information, review NDIS transport in Perth.
If you use PTSS or another travel subsidy, mention it when you book and ask before travel whether it can be used for the trip and what paperwork you need. Eligibility and claims are managed by the scheme.
Fare can depend on distance, time, route, vehicle request and other journey requirements. Ask for an estimate based on the trip details before confirmation.
Avoid assuming a payment method, subsidy use or fixed price until the journey details have been reviewed.
Pickup and destination access are as important as the vehicle. A precise meeting point saves time for the passenger, the driver and anyone helping on the day.
Name the entrance with step-free access, any ramp or lift, and where the vehicle can stop safely and close to the door.
Give the building, lobby, ward, driveway or loading bay, and a contact number for someone who can meet the driver if access is restricted.
Allow time for loading and securing the wheelchair. For airport travel, appointments and events, give the time you need to arrive rather than only a pickup time.
Universal Cabs reviews accessible taxi requests across its stated service area. Availability can vary by suburb, time, route and vehicle requirement, so always provide the full pickup address instead of only the suburb name.
Perth CBD, East Perth, West Perth, Northbridge, Burswood, Victoria Park and nearby inner suburbs. See taxis in Perth CBD and Northbridge.
Requests from wider Perth, including Fremantle, Cannington, Armadale, Kwinana and the northern beaches.
Airport transfers, hotel pickups and selected longer journeys, such as Mandurah, should be planned early. For travel beyond Perth, review long-distance taxi transfers from Perth.
For suburb pages and wider coverage, check the taxi service areas in Perth guide.
Use the online booking form or call the team. Online, the request takes a few minutes; the steps below show where to add the details for an accessible trip.
Add the pickup and destination, then choose to book now or for a later date and time.
Open “More vehicle/service options” and select Wheelchair Accessible Taxi. Set the number of passengers, including carers.
In “Notes for driver”, give the wheelchair type, seated or transfer travel, companions, luggage and the exact entrance.
The ride is booked only after the vehicle, time, route and requirements are confirmed by the team.
Different journeys may need different transport information. A passenger travelling to an appointment may need clinic and entrance details, while airport travel requires flight and terminal information. Support workers, family members and business coordinators should also include the contact and access details needed for the specific trip.
Review planned disability-related transport information when documentation or recurring travel is needed.
Compare sedan, SUV, maxi and accessible options when different passenger, luggage or mobility requirements apply.
Plan transport for staff, visitors, appointments, support teams and business-related journeys.
Use the online booking form and choose Wheelchair Accessible Taxi under “More vehicle/service options”, or call 0433 530 058. Include your pickup, destination, time, wheelchair type, passenger count, luggage and access notes.
No. Submitting the form sends a request. The journey is booked once Universal Cabs confirms the vehicle, time and details with you.
Yes, when a suitable accessible vehicle is confirmed and the wheelchair can be positioned and secured for travel.
Say so in your request. If your folded chair fits with any luggage, a sedan, SUV or maxi taxi may suit the trip.
Provide the type, size and approximate weight. Suitability depends on the vehicle and safe loading conditions, and is confirmed before the trip.
Yes. Include flight number, terminal, luggage, pickup point, companions and mobility details before confirmation.
Yes. Add hospital name, entrance, clinic, ward, appointment time and return travel details if needed. For emergencies, call 000.
No. Wheelchair access is a specific request, so book an accessible vehicle rather than assuming a larger taxi is suitable.
Yes. Share the number of companions so seating and space can be reviewed with the wheelchair position.
Ask before the journey what receipt or trip information can be provided for your records or plan manager.
Mention the scheme when you book and ask before travel whether it can be used and what paperwork you need. Eligibility is decided by the scheme.
Request important trips as early as practical, especially airport, hospital, event and longer-distance journeys.
Fare can vary by distance, time, route, vehicle request and other journey requirements, so ask for an estimate based on your trip before confirmation.
Prepare the route, mobility details, access notes and passenger count, then send your request online. For time-sensitive questions, call Universal Cabs and explain the journey requirements.