Accessible Taxi Service Perth

Wheelchair Taxi Booking in Perth

Accessible transport needs more planning than a standard ride. Universal Cabs accepts wheelchair taxi requests for airport transfers, hospital appointments, aged care visits, rehabilitation travel, family outings, work trips and local journeys across Perth. Each request is reviewed around the passenger’s mobility needs, the number of people travelling, pickup access and timing.

Tell us the wheelchair type, whether the passenger will stay seated in the chair or transfer to a vehicle seat, and who is travelling with them. Your booking is a request until the team confirms the vehicle, time and journey details.

Wheelchair accessible taxi from Universal Cabs in Perth
Wheelchair Taxi Perth Quick Facts
Service
Wheelchair Accessible Taxi
Best For
Mobility Support Travel
Trips
Airport, Hospital, Aged Care, Local
Booking
Subject to Confirmation

Passengers comparing taxi services near me in Perth or looking for cab services near me with wheelchair access should consider more than distance alone. The vehicle needs to suit the mobility aid, pickup access, passenger position, companions and route. Universal Cabs helps passengers provide these details before accessible transport is reviewed and confirmed.

What Is a Wheelchair Accessible Taxi Used For?

A wheelchair accessible taxi is requested when a passenger needs ramp or lift access, or when a standard sedan cannot safely carry the wheelchair, scooter, walker, companions and luggage. It may be used for planned medical appointments, airport trips, shopping, work, social outings, aged care transfers and everyday local travel.

  • Passengers who remain seated in a wheelchair during travel
  • Manual or powered wheelchair and selected mobility scooter requests
  • Trips involving carers, family members or support workers
  • Hospital entrances, aged care receptions and appointment locations
  • Airport terminals, hotels, homes, events and Perth suburbs

The final vehicle depends on the chair size, passenger position, storage needs and route. A clear request helps avoid delays at pickup and gives the booking team the information needed to arrange suitable transport.

Passenger in a wheelchair boarding an accessible taxi in Perth

Wheelchair and Mobility Requirements

Every mobility aid and passenger is different. The details below help the team match your request to a suitable vehicle before the trip is confirmed.

Manual Wheelchairs

Say whether the chair folds and whether the passenger stays in it during travel. A folding chair may travel in the boot when the passenger can transfer to a seat.

Powered Wheelchairs

Powered chairs are usually heavier and larger. Share the make or approximate size and weight so vehicle space and safe loading can be checked first.

Scooters and Walkers

Mobility scooters, walkers and transfer chairs are reviewed case by case. Include the size and whether the item can be folded or taken apart.

Travelling Seated in the Wheelchair

If the passenger needs to stay seated in their wheelchair, request a wheelchair accessible taxi so the chair can be loaded and positioned for travel.

Transferring to a Vehicle Seat

Passengers who can move safely into a seat may suit a sedan, SUV or maxi taxi. Mention any help needed with the transfer so it can be discussed before travel.

Carers and Companions

Count carers, support workers and family members as passengers. Seating for companions depends on the vehicle layout and the wheelchair position.

Choose the Right Taxi for Mobility Needs

Not every mobility journey requires the same taxi. Some passengers can transfer into a seat and carry a folded chair. Others need a wheelchair accessible vehicle with ramp or lift access. The details decide which option should be reviewed.

Transfer Travel

Sedan Taxi Option

A sedan may suit a passenger who can transfer safely and has a foldable chair that fits with luggage.

View Sedan Taxi

Extra Space

Maxi Taxi Option

A larger vehicle may help when passengers travel with carers, family members, folded aids or more luggage.

View Maxi Taxi

Remain Seated

Accessible Taxi Option

Choose a wheelchair accessible taxi when the passenger needs to remain seated in the wheelchair during travel.

Book a Wheelchair Taxi

Booking Details to Include in Your Request

A useful wheelchair taxi request includes the mobility and pickup details needed before a driver is assigned. Give the complete location rather than only a suburb name when the pickup involves a hospital, shopping centre, apartment complex, care facility or airport terminal.

Mobility Aid

State whether the passenger uses a manual wheelchair, powered wheelchair, scooter, walker or transfer chair.

Travel Position

Confirm whether the passenger remains seated in the wheelchair or transfers into a vehicle seat.

People and Items

List companions, carers, suitcases, medical bags, walkers, prams and any larger equipment.

Access Notes

Add the entrance, ramp access, ward, lobby, gate, driveway, loading bay or meeting point.

Before you book, have ready: wheelchair type, passenger count, transfer requirements, companions, luggage, pickup location and destination. Accessible vehicle requests remain subject to availability, route suitability and booking confirmation.

Wheelchair accessible taxi transfer at Perth Airport

Perth Airport Wheelchair Taxi Transfers

Airport travel often includes tight timing, luggage, terminal access and family or carer coordination. Wheelchair accessible airport taxi requests should include the flight number, airline, terminal, pickup time, luggage count, companions and any mobility equipment.

  • Plan departures with loading, traffic and check-in time allowed
  • Share arrival details before requesting airport pickup
  • Arrange terminal assistance separately with airline staff when needed
  • Provide hotel, home, hospital or aged care destination notes

For wider airport guidance, review the Perth airport transfers page before submitting an accessible request. Passengers travelling between the airport and accommodation can also review hotel and accommodation transport in Perth.

View Airport Transfers

Hospital, Medical Appointment and Patient Transport

Hospital wheelchair taxi requests need accurate timing and entrance details. Hospitals and clinics can have several doors, wards and pickup zones, so include the building name, clinic, ward, appointment time and a contact person.

Medical Appointments

Plan non-emergency travel to clinics, imaging centres, rehabilitation visits and specialist rooms.

Hospital Appointment Taxi

Patient Transport

Request planned transport for passengers who need extra time, mobility notes and careful pickup instructions.

Patient Transport

Return Trips

Mention a return journey when you book. If the appointment finish time is uncertain, say so in the request so return options can be discussed.

This is a taxi transport service and does not replace ambulance care, clinical supervision or emergency medical transport. In an emergency, call 000.

Aged Care, Community and Everyday Travel

Different passengers use accessible taxis for different reasons. Some people need a short local ride to the shops, while others need a carefully timed transfer to a specialist appointment, family event or aged care residence. A clear booking note helps Universal Cabs understand the purpose of the journey without making assumptions about the passenger.

Aged Care Visits and Outings

Include the residence name, reception instructions, the resident’s name, companion details and any return travel. Staff or family can book on the passenger’s behalf and add a contact who can help at pickup.

Everyday Local Trips

Local accessible taxi requests may include shopping centres, community visits, train stations, restaurants, social appointments and family homes. Mention the closest entrance and any parking or ramp access issue before pickup. For planned venue journeys, see event transportation in Perth.

Planned Care Travel

Care-related journeys often need extra time, clear contact details and calm communication. Include the support worker, family member or reception contact who can help the passenger meet the driver.

Longer Perth Transfers

Longer trips can involve comfort, timing, luggage and return planning. Share the full route early so the request can be checked before the journey is accepted. For longer destinations, review long-distance taxi transfers from Perth.

NDIS, PTSS, Receipts and Fare Information

Some passengers need trip records for support coordinators, plan managers, personal files or subsidy claims. Mention receipt, invoice or trip-note needs before the journey so the team can confirm what documentation can be provided.

NDIS Transport Records

Ask what receipt or trip record can be supplied for your plan, plan manager or support coordinator. Whether a trip can be claimed depends on your plan. For disability-related travel information, review NDIS transport in Perth.

PTSS and Travel Subsidies

If you use PTSS or another travel subsidy, mention it when you book and ask before travel whether it can be used for the trip and what paperwork you need. Eligibility and claims are managed by the scheme.

Fare Estimate

Fare can depend on distance, time, route, vehicle request and other journey requirements. Ask for an estimate based on the trip details before confirmation.

Avoid assuming a payment method, subsidy use or fixed price until the journey details have been reviewed.

Pickup Accessibility and Special Requirements

Pickup and destination access are as important as the vehicle. A precise meeting point saves time for the passenger, the driver and anyone helping on the day.

Entrances and Ramps

Name the entrance with step-free access, any ramp or lift, and where the vehicle can stop safely and close to the door.

Hospitals, Hotels and Apartments

Give the building, lobby, ward, driveway or loading bay, and a contact number for someone who can meet the driver if access is restricted.

Timing and Extra Time

Allow time for loading and securing the wheelchair. For airport travel, appointments and events, give the time you need to arrive rather than only a pickup time.

Accessible Taxi Service Areas Across Perth

Universal Cabs reviews accessible taxi requests across its stated service area. Availability can vary by suburb, time, route and vehicle requirement, so always provide the full pickup address instead of only the suburb name.

Central Perth

Perth CBD, East Perth, West Perth, Northbridge, Burswood, Victoria Park and nearby inner suburbs. See taxis in Perth CBD and Northbridge.

For suburb pages and wider coverage, check the taxi service areas in Perth guide.

How to Request and Confirm a Wheelchair Taxi

Use the online booking form or call the team. Online, the request takes a few minutes; the steps below show where to add the details for an accessible trip.

1

Enter the Route

Add the pickup and destination, then choose to book now or for a later date and time.

2

Choose an Accessible Taxi

Open “More vehicle/service options” and select Wheelchair Accessible Taxi. Set the number of passengers, including carers.

3

Add Mobility Notes

In “Notes for driver”, give the wheelchair type, seated or transfer travel, companions, luggage and the exact entrance.

4

Wait for Confirmation

The ride is booked only after the vehicle, time, route and requirements are confirmed by the team.

Related Accessible Travel Services

Different journeys may need different transport information. A passenger travelling to an appointment may need clinic and entrance details, while airport travel requires flight and terminal information. Support workers, family members and business coordinators should also include the contact and access details needed for the specific trip.

Support Travel

NDIS Transport

Review planned disability-related transport information when documentation or recurring travel is needed.

NDIS Transport Perth

Vehicle Options

Taxi Fleet

Compare sedan, SUV, maxi and accessible options when different passenger, luggage or mobility requirements apply.

Taxi Fleet Perth

Work and Care

Corporate Transfers

Plan transport for staff, visitors, appointments, support teams and business-related journeys.

Corporate Transfers

Wheelchair Taxi Perth FAQs

How do I book a wheelchair taxi in Perth?

Use the online booking form and choose Wheelchair Accessible Taxi under “More vehicle/service options”, or call 0433 530 058. Include your pickup, destination, time, wheelchair type, passenger count, luggage and access notes.

Is my wheelchair taxi booked as soon as I submit the form?

No. Submitting the form sends a request. The journey is booked once Universal Cabs confirms the vehicle, time and details with you.

Can I travel while seated in my wheelchair?

Yes, when a suitable accessible vehicle is confirmed and the wheelchair can be positioned and secured for travel.

What if I can transfer from my wheelchair to a seat?

Say so in your request. If your folded chair fits with any luggage, a sedan, SUV or maxi taxi may suit the trip.

Can you take powered wheelchairs and mobility scooters?

Provide the type, size and approximate weight. Suitability depends on the vehicle and safe loading conditions, and is confirmed before the trip.

Do you provide airport wheelchair taxi transfers?

Yes. Include flight number, terminal, luggage, pickup point, companions and mobility details before confirmation.

Can I book transport to a hospital appointment?

Yes. Add hospital name, entrance, clinic, ward, appointment time and return travel details if needed. For emergencies, call 000.

Is every maxi taxi wheelchair accessible?

No. Wheelchair access is a specific request, so book an accessible vehicle rather than assuming a larger taxi is suitable.

Can a carer or family member travel too?

Yes. Share the number of companions so seating and space can be reviewed with the wheelchair position.

Can I get a receipt for NDIS records?

Ask before the journey what receipt or trip information can be provided for your records or plan manager.

Can I use PTSS or another travel subsidy?

Mention the scheme when you book and ask before travel whether it can be used and what paperwork you need. Eligibility is decided by the scheme.

How early should I request accessible transport?

Request important trips as early as practical, especially airport, hospital, event and longer-distance journeys.

How much does a wheelchair taxi cost?

Fare can vary by distance, time, route, vehicle request and other journey requirements, so ask for an estimate based on your trip before confirmation.

Request Accessible Taxi Transport in Perth

Prepare the route, mobility details, access notes and passenger count, then send your request online. For time-sensitive questions, call Universal Cabs and explain the journey requirements.